Shipping & Returns
Last updated: Nov 2025
Shipping Guidelines
We offer two shipping services for UK orders. All shipments include a tracking number and are packed securely.
Standard
Royal Mail 48 Hour
- Price: £3.99
- Estimated delivery: 48 hours
- Tracking included
Express
24 Hour Service
- Price: £5.99
- Estimated delivery: 24 hours
- Tracking included
- Free Express on orders over £250
Dispatch: Orders placed before 12:00 are dispatched the same day. Orders placed after this time will dispatch on the next working day.
Tracking
A tracking number is provided for every order. You will receive your tracking details by email once your order has been shipped.
Returns Policy
- We do not generally accept returns unless the wrong order was sent or the order can be proven to have been damaged before reaching the buyer.
- Refunds are only issued upon return of the item. You must request a return within 5 days from delivery.
- Digital purchase items are not eligible for a refund.
- All approved refunds are subject to a 7.5% restocking fee to cover payment processing and handling costs.
To request a return where eligible, please contact our support team with your order number and clear photos of any damage to the packaging and item.